Page 10 - 香港房屋協會 Hong Kong Housing Society 2020/21 可持續發展報告 Sustainability Report
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HONG KONG HOUSING SOCIETY SUSTAINABILITY REPORT 2020/21
Stakeholder Group
持份者組別
Housing Society Members
房協委員
Major Engagement Channels
主要溝通渠道
• Annual General Meeting
• Regular Supervisory Board, Executive Committee and other committee meetings
• Brainstorming session
• Members' activities and publications
• Orientation pack for newly-joined Board/Committee members
• Surveys and interviews
• Staff intranet
• Quarterly staff newsletter Pulsar • Training and development
programmes
• Staff activities and team-building
events
• Smart Award – an achievement
recognition scheme
• Ageing-in-Place Scheme
• Housing Society Community
• HS Neighbourhood mobile app
• Resident town halls and consultative meetings (e.g. Mutual Aid Committee meetings)
• Customer satisfaction surveys
• Regular and ad-hoc meetings
• Audits and inspections
• Tendering process and
performance review
• 周年委員大會
• 定期監事會、執行委員會及其他委員會
會議
• 集思會
• 委員活動及刊物
• 新監事會╱委員會委員就任資料冊
• 問卷和訪談
• 員工內聯網
• 季度員工通訊刊物《房協脈搏》 • 培訓和發展課程
• 員工活動及團隊建設活動 •「醒目獎」—員工嘉許計劃
•「樂得耆所」居家安老計劃
•「房協之友」
•《房協鄰里》手機應用程式
• 居民會堂及諮詢會議 (例如:互助委員會會議)
• 客戶滿意度調查
• 定期和特設會議
• 審核和巡查
• 招標程序和表現評估
      Employees
員工
Residents, Tenants and Homebuyers 住戶、租戶和置業人士
Suppliers, Consultants and Contractors 供應商、設計顧問和承建商
      














































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