Page 19 - 香港房屋協會 Hong Kong Housing Society 2020/21 可持續發展報告 Sustainability Report

香港房屋協會 2020/21 年度可持續發展報告
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Ethics and integrity
The Housing Society is committed to the highest standard of professional ethics and business integrity. Our values, principles, and standards are outlined in the Code of Conduct, which set out our staff’s key legal and ethical obligations, and provide guidelines for ethical decision-making at work. All our staff is required to maintain the highest level of integrity, honesty and fairness in operations.
Anti-corruption
As a statutory body under the Chapter 201 – Prevention of Bribery Ordinance, the Housing Society has zero-tolerance for bribery and corruption. Our Code of Conduct clearly states the responsibility of our staff in complying with the relevant laws and regulations. Through orientation training, we increase our staff’s knowledge of anti-corruption measures to uphold honesty, fairness, and professional ethics in operations.
To ensure our staff are aware of possible corruption risks in the ever-changing business environment, we arranged refresher workshops for our staff by inviting officers from the Independent Commission Against Corruption, the Office of the Privacy Commissioner for Personal Data, the Equal Opportunities Commission and the Office of the Ombudsman, equipping our staff the latest legislation pertaining to anti-corruption, personal data, equal opportunities and the implementation of the Code on Access to Information. In the reporting year, no legal cases regarding corruption were brought against the Housing Society or its employees.
Protecting Privacy
The Housing Society respects our stakeholders’ legal right to privacy and comply with the requirements of the Chapter 486 – Personal Data (Privacy) Ordinance. Stringent procedures have been undertaken to protect the privacy of our stakeholders from unauthorised or accidental access, processing erasure or other uses. To provide our staff with clear instructions on data privacy, we have developed various corporate guidelines on CCTV surveillance practice and data breach handling on required security and privacy standards when collecting, handling and use of personal data across all operations. During the reporting period, there were no confirmed substantiated complaints or losses of customer data.
OUR APPROACH TO SUSTAINABILITY 可持續發展方針 CORPORATE GOVERNANCE 企業管治
專業操守及誠信
房協秉承最高標準的職業道德及商業信譽。 《職員行為守則》概述我們的價值觀、原則及 準則，並詳述員工在法律和道德上的主要責 任，為日常工作上的決策提供道德指引。我 們要求所有員工在日常營運中保持最高水平
的操守、誠信和公平性。
防止貪污
房協是一個法定機構，須遵守香港法例《第 201章—防止賄賂條例》，對賄賂和貪腐採取 零容忍態度。我們的《職員行為守則》明確規 定職員有責任遵守相關法律法規。我們透過 入職培訓提升員工對防止貪污措施的認識， 從而在日常營運中秉持誠信、公平及專業操 守。
為確保員工了解在不斷轉變的企業環境中可 能存在的貪污風險，我們邀請了廉政公署、 個人資料私隱專員公署、平等機會委員會及 申訴專員公署的代表，為員工開展重溫課 程，協助員工了解在反貪污、個人資料、平 等機會方面的最新法規及《公開資料守則》的 實施情況。在報告年度，房協沒有任何針對 機構或員工貪污的法律訴訟。
保障私隱
房協尊重持份者的合法私隱權，並遵守香港 法例《第486章—個人資料(私隱)條例》的規 定。我們已採取嚴格的程序，以保障持份者 的私隱，防止未經授權或意外的存取、處 理、刪除或其他用途。我們已制定多項關於 閉路電視監控措施及資料外洩處理的企業指 引，確保各營運部門在收集、處理及使用個 人資料時能恪守嚴格的安全和私隱標準，從 而為員工提供關於資料私隱的明確規則。於 報告期內，我們沒有收到經證實的相關投訴 或遺失客戶資料的事件。