Page 167 - Hong Kong Housing Society Annual Report 2024/25

ENVIRONMENTAL, SOCIAL AND GOVERNANCE 環境、社會和管治
ENTERPRISE RISK MANAGEMENT 企業風險管理

Product and Service Quality 產品及服務質素
“Quality” is one of the core values, and the Housing Society 房協視「質素」為核心價值之一，致力維持高
maintains a high standard for our products and services. 水準的產品和服務。

In property development, we will continue to embrace the latest 在物業發展方面，我們將繼續採用最新技
technology, and green and sustainable design principles to 術、秉持綠色及可持續發展的設計原則，提
enhance the quality of our housing solutions and ultimately 升我們住屋方案的質素，以實現淨零碳排放
achieve net carbon zero. In the coming year, we will implement 的最終目標。來年，我們將推行創新方案，
innovative solutions including the Centralised Data Management 包括中央管理平台及項目資訊管理系統，以
Platform and the Project Information Management System 提升工程及項目管理效率。此外，我們將委
to improve construction and project management efficiency. 聘顧問訂立全面的交樓程序及標準，以確保
Furthermore, to ensure consistent quality of the units we sell, 我們所出售的單位維持高質。
we will engage consultant to establish comprehensive handover
procedures and standards.

PropTech solutions and other IT technologies have been applied 我們已運用房地產科技方案及其他資訊科
to improve operational efficiency and enhance customer 技，提升物業及資產管理方面的營運效率和
experience in property and asset management. This year, 客戶體驗。年內，我們計劃委聘服務供應商
we plan to engage service providers to design a centralised 為我們的新物業設計中央管理平台及開發流
management platform and develop a mobile application for our 動應用程式，以改善租戶體驗。此外，我們
new properties to improve tenant experience. Additionally, we 將繼續在出租屋邨安裝太陽能光伏板，並開
will continue to install photovoltaic panels at our rental estates 始重新校驗商場的供冷機組，減少用電。
and commence retro-commissioning of the chiller plant at our
shopping arcades to reduce electricity consumption.
Regarding social well-being and elderly wellness, we focus on 在社會幸福感及長者服務方面，我們聚焦加
enhancing community bonds and intergenerational harmony. 強社區聯繫及跨代共融。年內，我們將擴大
This year, we will extend our education campaign and mutual 教育及社區互助的活動，鼓勵出租屋邨的租
support activities to encourage sustainable living practices 戶建立可持續的生活習慣，並推出一系列心
among rental estates, and launch a series of mind-friendly 靈友善措施促進社區聯繫及精神健康。
initiatives to promote community connection and mental
wellness.

Financial Sustainability 財務可持續性
The Housing Society prudently manages its finances, with 房協一直審慎管理財務，並已制定各項程
processes in place to ensure long-term financial sustainability. 序，確保達至長遠的財務可持續性。

We have proactively explored various strategies to mitigate 我們已積極探索不同策略，以緩解各業務活
financial risks associated with all our business activities. We will 動所涉及的財務風險。我們將一如既往密切
continue to closely monitor construction costs of all on-going 監察所有現有項目的建築成本，並與政府緊
projects and collaborate closely with the Government to ensure 密合作，確保資助出售房屋項目在財務上長
the long-term financial viability of the Subsidised Sale Flats 期持續可行。
housing scheme.

164 Hong Kong Housing Society Annual Report 2024/25 香港房屋協會 2024/25 年度年報 165