Page 66 - Hong Kong Housing Society Annual Report 2024/25

Supporting Tenants with Professional Guidance 為租戶提供專業支援

Over the past year, the CES Team has managed 240 cases and 過去一年，「房協友里」團隊共處理二百四十
coordinated 225 service referrals covering financial aid, health 宗個案，另協調了二百二十五宗服務轉介個
support and family counselling. The team maintains ongoing 案，協助租戶得到經濟和健康支援，以及家
support for 911 households in Elderly Persons’ Flats across our 庭輔導等服務。團隊亦為房協轄下出租屋邨
rental estates. Through comprehensive training programmes, 九百一十一個年長者租戶提供持續支援。我
our social workers have equipped tenant volunteers to serve as 們的社工透過全面的培訓計劃，讓居民義工
floor captains. These floor captains help social workers identify 擔任樓長，協助社工識別需要特別支援的住
residents who need tailored support. This approach strengthens 戶。此舉既可加強屋邨的凝聚力，同時確保
the social fabric of our estates while ensuring timely, 有需要的居民能獲得及時而全面的社區關懷
comprehensive community care and support are for residents in 和支援。
need.
To support independent living for senior residents, our 為支援長者住戶輕鬆自理起居生活，「房協
occupational therapists conduct professional assessments to 友里」團隊安排職業治療師為他們的家居改
recommend and implement home modifications and assistive 裝，以及添置輔助設備進行專業評估及建
devices. During 2024/25, the team completed 667 home 議。在二零二四╱二五年度，「房協友里」
assessments, carried out 629 modifications and delivered 68 團隊完成了六百六十七項家居評估、進行了
major home remodelling projects. 六百二十九項改裝，並完成了六十八項大型
的家居全面改造工程。

Building Social Capital Through Cross-sectoral 跨領域合作建立社會資本
Collaboration

The CES Team has forged partnerships with nearly 470 「房協友里」團隊已跟大約四百七十個來自
organisations across various sectors, including educational 不同界別的機構建立合作夥伴關係，當中包
institutions, healthcare providers and NGOs. These 括教育、醫護及非政府機構，增強我們的社
collaborations have strengthened our community support 區支援網絡及居民之間的連繫。我們於二零
network and social connections amongst tenants. In recognition 二四年榮獲香港特區政府民政及青年事務局
of these efforts, we were honoured with the Social Capital 社區投資共享基金頒發「社會資本動力標誌
Builder Logo Award from the Community Investment and 獎」，充分肯定我們這方面的貢獻。
Inclusion Fund, Home and Youth Affairs Bureau of the Hong Kong
SAR Government in 2024.
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