Page 132 - Hong Kong Housing Society Annual Report 2024/25

Investment in Information Technology
資訊科技方面的投資

Year HK$million as at 31 March 2025
年份 港幣百萬元 截至二零二五年三月三十一日止

2024/25 74

2023/24 61

2022/23 42

2021/22 50

2020/21 39

Strategic Digital Modernisation for Operational 數碼現代化策略帶領卓越營運
Excellence

Over the past year, the Housing Society has made remarkable 過去一年，房協在數碼現代化方面取得明顯
progress in modernising its digital capabilities. We have focused 進展。我們集中升級核心資訊科技基建、採
on upgrading our core IT infrastructure, implementing cutting- 用人工智能等尖端科技，以及擴大機械人流
edge technologies such as artificial intelligence (AI), and 程自動化的功能。這些策略性升級工作展示
expanding our robotic process automation (RPA) capabilities. 我們追求卓越營運的決心，為居民和員工提
These strategic improvements reflect our dedication to achieving 供更佳服務。
operational excellence while enhancing service delivery for both
residents and staff.

We have made substantial investments to upgrade the iHousing 我們投放大量資源升級電子房屋物業管理系
management system and implement the Home Visit module. 統（iHousing），並推出家訪管理單元方案，
These enhancements utilise state-of-the-art technologies to 利用先進技術提升服務靈活性和質素。為配
enhance service flexibility and quality. As part of our cloud 合我們的雲端策略，我們成功將百分之二十
strategy, we successfully migrated 20 per cent of our production 的生產及災難復原伺服器轉移至雲端平台，
and disaster recovery (DR) servers to a cloud environment to 以增強規模靈活性及可靠度。
improve scalability and reliability.

130 Hong Kong Housing Society Annual Report 2024/25 香港房屋協會 2024/25 年度年報 131