97 / 166
1,231
Total
總數
■
796 (65%)
Property Management
Division
物業管理部
■
225 (18%)
Development and
Marketing Division
物業發展及市場事務部
■
137 (11%)
Corporate Planning
and Finance Division
企業策劃及財務部
■
41 (3%)
Projects Division
工程策劃部
■
32 (3%)
Chief Executive Officer
and Executive Director’s Office
行政總裁兼執行總幹事辦公室
Headcount by Division
各部門員工人數
as at 31 March 2016
截至二零一六年三月三十一日止
No. of Staff
員工數目
93
香港房屋協會
2016
年年報
Staff Development and Information Technology
員工發展及資訊科技
During the review period, we continued to support the long-term
sustainability of our operations by developing our staff and
upgrading our IT infrastructure.
Staff Sustainability and Care
As at the end of March 2016, the total headcount of the Housing
Society was 1,231, a rise of 0.08% over the year before. The
annualised turnover rate was 15.62%, which is below that of the
property management sector in general (20.1% as reported by
human resources consultants).
Staff training continued to take a high priority during the year. Over
4,200 man-days of learning and development sessions (averaging 3.5
training man-days per staff) were held to upgrade work competencies
of staff and fulfil professional development needs. The training was
provided under the major themes of customer care and individual
effectiveness enhancement.
年內，房協繼續透過栽培員工及提升資訊科
技基建，支援長遠持續發展的營運。
員工持續發展及關顧
截至二零一六年三月底，房協員工總人數
為
1,231
人，較去年增加百分之零點零八。
年內，員工流失率為百分之十五點六二，
較人力資源顧問報告中物業管理業界的平均
百分之二十點一為低。
房協去年仍注重員工培訓，為提升他們的
工作能力及配合專業發展的需要，合共舉辦
了逾
4,200
個工作天的學習及培訓環節，
平均每名員工完成三點五天的培訓，以顧客
服務及提升個人效能為重點主題。