Caring, Engaging and Smart (CES) is a multi-disciplinary team composed of social workers, occupational therapists and service officers. The CES Team operates under “Estate-based Social Support Network Model” by adopting “Caring”, “Engaging” and “Smart” as the service values. The team provides housing, health as well as social support to the tenants through case management, therapeutic groups and programmes. By forming neighbourhood mutual support networks, trust, solidarity, and reciprocity are also developed among the tenants, so as to achieve “Building Closer Neighbourhood for a Stronger Community”. This model would facilitate synergy among different levels of services, help our tenants build social capital and support elders to age in place.
Hong Kong Housing Society (Housing Society) founded the Housing Society Community in 2003, followed by the introduction of services from registered social workers in 2010, and the launch of the Ageing-in-Place Scheme in 2012 respectively, to support the housing, health and social needs of elders in rental estates, so as to facilitate them to age in place.
Leveraging the success of the Housing Society Community, the Ageing-in-Place Scheme and social worker services, the Housing Society formed the Caring, Engaging and Smart (CES) team in January 2021. Through providing more comprehensive services, the team facilitates the building of neighbourhood mutual support network among tenants of rental estates for expanding their social capital.
Tenants of all ages living in HKHS rental estates
CES team endeavours to provide housing support, health care support and social support to tenants in estates, and to facilitate mutual support in the neighbourhood, so as to strengthen their social capital and support elders to age in place.