Vision, Mission and Values

Hong Kong Housing Society is a non-government organisation aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put customer, quality, talent and prudence as the core values that support our guiding principles.

Vision

To be a world-class housing solution provider and innovator with leadership in quality, value for money and management 

Mission

As a non-government organisation with a social conscience, we aim to serve the needs of the Hong Kong community in housing and related services

Core Values

Customers

Serve and satisfy the expectations of our customers
  • Proactively seek opportunities to identify target groups in need of affordable housing and deliver better housing solutions
  • Ensure high customer satisfaction with products and services
  • Work with government and other organisations on schemes of mutual benefit

Talent

Shape an attractive working environment for members and staff
  • Attract, develop and retain members and staff who are capable and willing to contribute to the community
  • Leverage members' expertise and motivate them to contribute
  • Be a responsible employer
  • Facilitate the development of housing market knowledge and sharing within the housing profession

Quality

Provide quality products and services
  • Contribute to the housing market through innovation and participation in landmark projects
  • Provide housing and related services that are good value for money
  • Provide integrated solutions tailored to different target groups and neighbourhoods
  • Be recognised as a key contributor to improving Hong Kong's living environment

Prudence

Maintain prudent principles
  • Manage the Housing Society's finances to ensure long-term sustainability and autonomy
  • Maintain sufficient resources to pursue the mission
  • Manage the Housing Society's resources in a cost-effective manner
  • Anticipate and manage risks
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